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- Can I order a sample before placing a wholesale apparel order?Aug 3,2024Yes, you can order a sample before committing to a wholesale apparel order. Pre-production samples follow the same process as large-scale production. We accommodate sample requests before the actual production order, but there are charges for sample shipment. A reasonable deposit is required to confirm your commitment to the production order. We offer both prototyping and sample production services, and the sample fee is $50.
- What is the response time for quotes or other inquiries?Aug 3,2024We reply to our clients in just 1 hour during working hours.The fastest and easiest way to create your project!
- What is the duration for receiving my wholesale apparel order?Aug 3,2024For samples, the processing time is approximately 7 days. Larger wholesale orders are typically completed within 25 days or less. We ensure efficient service and provide real-time updates to keep you informed about your order status throughout the entire process.
- How do you manage production for large-scale orders?Nov 17,2025For large orders, we have dedicated production lines and project managers to oversee the entire process. This ensures we meet deadlines and maintain consistent quality.
- How do you ensure the quality of the raw materials used in production?Nov 17,2025We source raw materials from trusted suppliers and conduct regular inspections to ensure the quality meets our high standards. We only use certified sustainable materials.
- What type of packaging do you provide for custom sportswear?Nov 17,2025We offer custom packaging services including polybags, boxes, and branded packaging. We can also add hang tags, care labels, and product information.
- What is the best fabric for high-performance activewear?Nov 17,2025High-performance activewear requires fabrics like moisture-wicking polyester, spandex for stretch, and breathable fabrics like nylon or mesh.
- Can you handle large volume orders for sportswear?Nov 17,2025Yes, we have the capacity to handle large volume orders and can scale production to meet demand, ensuring timely delivery without compromising quality.
- What is your policy for returns and exchanges?Nov 17,2025We accept returns and exchanges for defective items within 30 days of receipt. Please contact our customer service team for further assistance.
- Do you support private labeling for activewear?Nov 17,2025Yes, we offer private labeling services, including custom logos, labels, and packaging, so your activewear can reflect your brand’s identity.
- What are your certifications for quality and sustainability?Nov 17,2025We hold several certifications including ISO 9001, BSCI, GRS, and OEKO-TEX, ensuring that our production meets the highest quality and sustainability standards.
- Can I track my order once it’s shipped?Nov 17,2025Yes, we provide tracking information once your order has been shipped. You can track your order through our logistics partner’s website.
- What are your terms for international shipping?Nov 17,2025We offer international shipping to most countries. Shipping fees are calculated based on weight, destination, and order volume. We work with trusted logistics partners to ensure timely and safe delivery.
- What are the payment terms for orders?Nov 17,2025We require a deposit upfront to start production, with the balance due before shipment. Payment methods include bank transfer, PayPal, and letter of credit.
- What makes Eationwear different from other manufacturers?Nov 17,2025Eationwear specializes in flexible manufacturing, fast sampling, and sustainable production practices. We focus on providing quality activewear solutions to both established and emerging brands.
- What customization options are available for activewear?Nov 17,2025We offer a wide range of customization options including logo printing, embroidery, labels, and custom packaging. Our design team can work with you to create the perfect fit for your brand.
- How can I ensure the quality of my custom activewear?Nov 17,2025We conduct three main quality checks: raw material inspection, in-line quality control, and final AQL inspection before shipment. Our commitment to quality is reflected in our certifications like ISO 9001.
- What types of fabrics do you use for activewear?Nov 17,2025We use a range of fabrics such as polyester, nylon, spandex, and eco-friendly materials like recycled polyester (RPET) and recycled nylon for premium and sustainable activewear.
- What is the cancellation policy for wholesale apparel orders?May 3,2024Orders can be canceled within 3 days of payment. However, if the garments have already entered the production phase after the 3-day period, a cancellation charge equivalent to 40% of the order value will be applied.
- Do you accommodate rush orders for wholesale apparel?Aug 3,2024Yes, we do offer the option for rush orders. Simply specify the need for a rush order when placing your production order. It's crucial to indicate this requirement during the ordering process, as requesting a rush after order submission may be subject to our production schedule limitations. Please note that a rush fee, calculated on a per-day basis, applies to expedite the processing of your order.
- Will you disclose our product designs to third parties?Jan 6,2024No, we prioritize the confidentiality of our clients' product designs. At Cut and Sew Apparel, we have strict measures in place to ensure the security of your intellectual property. We do not share, disclose, or reveal any details of your unique product designs to third parties. Your trust in our commitment to confidentiality is of utmost importance, and we take all necessary steps to safeguard your proprietary information.
- What is the minimum order quantity for apparel manufacturing services?Nov 17,2025Our minimum order quantity is just 300 pieces per design. However, flexible moq is acceptable. We support smaller orders, allowing apparel companies and brands worldwide to start with unique designs and test the market hassle-free.
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We focus on providing customized hoodie for brand customers and provide 7-day fast sample service. We not only have advanced hanging production lines to accurately arrange production schedules, but also have complete laminating technology. Contact us now to help you improve the market competitiveness of your products.
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